Property tax protest FAQ
Clear answers on pricing, process, and what happens next.
TurboProtest™ helps homeowners challenge over-assessed property values with a simple, evidence-first process. You only pay if we save you money.
Simple consumer pricing
20% in year one. 25% in renewal years.
- No reduction, no fee.
- First enrolled tax year: 20% of verified annual tax savings.
- Second year and future renewal years: 25% of verified annual tax savings.
- No automatic arbitration without your approval.
- Optional third-party costs are disclosed before you decide.
How it works
A simple way to challenge over-assessed property values.
We keep the process straightforward: enroll your property, let us review the data and prepare the evidence, and only pay if your annual tax savings are verified.
Today
After review
At resolution
Enroll your property
Share your address and a few details. TurboProtest™ reviews the account, confirms eligibility, and starts building your protest file.
We prepare the case
We analyze appraisal data, comparable properties, and supporting facts to build a strong protest strategy. No automatic escalation unless it makes sense and you approve it.
You only pay on savings
If we achieve verified annual tax savings, our fee is based on the pricing plan shown above. If there is no reduction, there is no success fee.
Frequently asked questions
Everything homeowners usually want to know.
Pricing
The most common questions about fees, savings, and why the model is structured this way.
How much does TurboProtest™ charge?+
TurboProtest™ charges 20% of verified annual tax savings in your first enrolled tax year and 25% in renewal years. If there is no reduction, there is no success fee.
How is the success fee calculated?+
Our fee is based on verified annual tax savings. Example: if your annual tax savings is $1,000 and your rate is 20%, the success fee is $200 and you keep $800.
What counts as verified annual tax savings?+
Verified annual tax savings means the reduction in your estimated annual property tax liability based on the final protest outcome and the applicable tax rates or other calculation methods used in your pricing terms.
Why is TurboProtest™ often priced lower than competitors?+
TurboProtest™ uses AI-assisted valuation review and structured evidence prep to reduce manual overhead, while still keeping human review for edge cases and hearing strategy.
Do I need to pay anything upfront?+
For the standard consumer success-fee model, there is no success fee upfront. Optional third-party, filing, or escalation-related costs, if any, should be disclosed before you approve them.
Process
How the protest works, what TurboProtest™ does, and what decisions still stay with the homeowner.
How do you lower my property taxes?+
We review appraisal data, comparable sales, property condition, and market timing to build a structured protest package for informal review or ARB presentation, then pursue the strongest available path based on the facts of the case.
Do you automatically protest every year?+
Yes. TurboProtest™ is designed as an ongoing annual protest service unless you cancel, the property changes ownership, another representative is appointed, the property becomes ineligible, or updated legal documents are required and not completed.
Do you automatically escalate to arbitration or litigation?+
No. TurboProtest™ does not automatically escalate matters to arbitration or litigation. If an optional next step is available, the expected cost and potential benefit should be disclosed before you decide.
Is there any risk to my property by protesting?+
A protest is a standard legal process for challenging an assessed value. Outcomes vary by case, and while many owners use it successfully, no specific result can be guaranteed. In some cases, review bodies can keep the value the same or make other determinations based on the record.
What if I sell the property?+
You should notify TurboProtest™ promptly if the property is sold or transferred. Whether service continues or any fees still apply depends on timing, work already completed, and the terms of your agreement.
Property tax basics
Helpful context for homeowners who want a quick explanation of how bills, values, and exemptions connect.
How are property taxes calculated?+
Property taxes are generally based on your property's taxable value and the tax rates set by local taxing authorities. Your final bill may also be affected by exemptions, caps, and local district rules.
How are exemptions taken into account?+
Exemptions can reduce taxable value and may affect your final bill. TurboProtest™ can factor existing exemptions into the analysis where relevant, but exemption approval and protest outcomes are separate processes.
Multiple properties
For families, investors, and owners who want one place to manage more than one property.
Why bundle multiple properties?+
Bundling keeps deadlines, evidence, and status organized in one place so you do not have to repeat the same steps for every address. It is especially useful for families, investors, and owners with properties in multiple counties.
Do bundled properties help each other across counties?+
Not directly. Comparable sales and protest evidence are still property-specific and county-specific, but bundling makes the workflow, tracking, and document organization much easier across all properties.
Homestead assist
A separate optional convenience service for homeowners who want help tracking exemption status and next steps.
How does Homestead Exemption Assist work?+
Homestead filing itself is free with your appraisal district. TurboProtest™'s optional assist can help you check status, find the right county form or link, and track follow-up if the district requests more information.
Why do you charge $29 for Homestead Exemption Assist?+
The $29 fee is an optional convenience fee for guidance and tracking. It is not a government fee, and it does not pay for the exemption itself, which is filed free with the appraisal district.
Agent transfer and referrals
Questions about existing representation, switching agents, and promotional referral offers.
What does "existing representation on file" mean?+
It usually means another property tax agent, attorney, or representative is already authorized to act for your property for that tax year. TurboProtest™ may need transfer paperwork or may be unable to proceed until the conflict is resolved.
How does agent transfer work?+
If another representative is already on file, you may need to sign transfer or revocation paperwork before TurboProtest™ can step in. Timing, county rules, and filing status can affect whether a transfer is possible.
How does the referral program work?+
Refer a friend to TurboProtest™ and you will both earn a $25 credit when they sign up for our services and submit at least one property for protest on TurboProtest™.com. Credits are applied after a successful tax savings reduction and are deducted from the applicable success fee. You can log in to your TurboProtest™ customer portal, click Referrals, copy your referral link, share it with friends, and return to the same page anytime to track referral status and available credits.
Privacy and data
How your information should be used and what role the privacy policy plays.
Do you sell or share my data?+
TurboProtest™ should only use your information to provide services, operate the platform, comply with legal obligations, and work with authorized service providers. Data use is governed by the Privacy Policy and applicable terms.
Contact
How to reach TurboProtest™
If you have questions about this page, your account, your privacy rights, text messaging, or any legal or service-related matter, you can contact Edison and Madison Analytics Group Inc., d/b/a TurboProtest™ at contact@turboprotest.com.
TurboProtest™ may use this email address to receive general support questions, privacy-related requests, legal notices, and account-related inquiries, subject to verification and applicable law.