Licensed Property Tax Consultant (Residential)
RemotePart-timeTexasClient representation
Mission
TurboProtest™ exists to help Texas homeowners pay only what is fair. We make a complex process more transparent and accessible by pairing strong evidence with smart workflows so everyday homeowners can challenge inaccurate valuations with confidence.
Overview
If you like advocating for people, building a strong case, and winning with facts, this is your job. You will represent homeowners in informal reviews and ARB hearings, translate valuation details into a clear argument, and push for fair outcomes with ethical, compliant representation.
Minimum experience
2+ years in residential property tax appeals, appraisal, valuation, or closely related work.
Licensing requirement
Active Texas Property Tax Consultant registration (TDLR) required, unless you qualify for a lawful exemption. Must follow applicable TDLR rules and continuing education requirements.
Responsibilities
- Review notices, district comps, equity grids, and valuation methods for accuracy and weaknesses.
- Identify the best reduction angle including market sales, equity, condition, or incorrect characteristics.
- Build concise, defensible evidence packets that are hearing-ready.
- Lead informal negotiations and prepare escalation strategy for ARB when needed.
- Represent clients in ARB hearings professionally and persuasively.
- Track outcomes by county and create feedback loops to improve future cases.
- Document case notes, hearing outcomes, and lessons learned for playbooks and training.
Property Valuation Analyst (Comps and Evidence)
RemotePart-timeAnalyticsEvidence prep
Mission
TurboProtest™ helps homeowners turn uncertainty into clarity. We translate raw real estate data into understandable insights that support fair valuations. Your work directly strengthens a homeowner's evidence and confidence.
Overview
If you like numbers and crunching numbers, this is your job. You will dig into comparable sales, spot patterns, validate property facts, and turn data into simple evidence that makes sense fast.
Minimum experience
1+ year in real estate analysis, appraisal support, underwriting, comps research, or similar.
Preferred tools
Excel or Google Sheets, MLS or comps tools, basic GIS knowledge. Bonus: SQL basics.
Responsibilities
- Pull and validate comparable sales and supporting data for subject properties.
- Select the most relevant comps based on proximity, time, size, condition, and market similarity.
- Note adjustment factors and explain them in plain language when needed.
- Detect red flags like incorrect living area, missing features, or inaccurate condition.
- Draft short evidence summaries that explain the reduction logic clearly.
- Quality-check packets for consistency, formatting, and defensibility.
- Track what evidence types work best by county and feed insights back into templates.
Customer Support Specialist (Homeowner Success)
RemotePart-timeSupportHomeowner onboarding
Mission
TurboProtest™ builds trust by making a stressful process feel manageable. We treat every homeowner with clarity, patience, and respect. This role ensures customers feel supported and confident from first click to final outcome.
Overview
If you like helping people feel calm, clear, and taken care of, this is your job. You will answer questions, guide homeowners step-by-step, and remove confusion from the process.
Minimum experience
1+ year in customer support, client services, or a similar customer-facing role.
Preferred tools
CRM or ticketing tools (HubSpot, Zendesk, Intercom). Bonus: bilingual English and Spanish.
Responsibilities
- Respond to inbound questions via email, chat, and occasional phone follow-ups.
- Explain timelines, evidence requirements, and what to expect in simple language.
- Guide users through account setup, address matching, and basic troubleshooting.
- Triage complex issues and escalate with clear notes and context.
- Maintain macros, FAQs, and step-by-step guides for repeated questions.
- Collect feedback and report recurring friction points to product and operations.
- Follow secure workflows and privacy practices to protect customer data.
Full-Stack Engineer (TypeScript, React, Node)
RemotePart-timeEngineeringProduct build
Mission
TurboProtest™ uses software to make fairness scalable. We build tools that turn complex property data into clean evidence and simple user flows. Your work helps homeowners take action without needing expert knowledge.
Overview
If you like building real products that people actually use, this is your job. You will ship features end-to-end and turn complex property workflows into fast, simple steps.
Minimum experience
2+ years in full-stack web development.
Required tech stack
TypeScript, React, Node.js, REST APIs, SQL fundamentals.
Preferred tech stack
Next.js, Postgres, Prisma, AWS (Lambda, S3, RDS), Stripe, basic observability tooling.
Responsibilities
- Build product features from UI to API with strong attention to usability.
- Implement evidence workflows that generate clean, consistent outputs.
- Integrate third-party APIs for address validation, mapping, payments, and messaging.
- Improve reliability through logging, error handling, monitoring, and performance tuning.
- Write tests and documentation that support long-term maintainability.
- Collaborate with data team to ensure correctness and explainability.
- Contribute to security basics like access control and secrets management.
Data Engineer
RemotePart-timeDataPipelines
Mission
Accurate evidence requires reliable data. TurboProtest™ is building a data foundation homeowners can trust. This role ensures the data feeding our insights is clean, timely, and consistent.
Overview
If you like taking messy data and making it clean, reliable, and usable, this is your job. You will build pipelines, automate quality checks, and keep the data foundation strong during peak season.
Minimum experience
3+ years data engineering, or 2+ years with a strong portfolio of production work.
Preferred tech stack
Python, SQL, dbt, Airflow or Prefect, BigQuery or Snowflake, AWS or GCP.
Responsibilities
- Build ingestion pipelines and normalization logic for multi-source property datasets.
- Create data quality checks for missing values, schema drift, duplicates, and outliers.
- Maintain warehouse tables and curated datasets for product and analytics use.
- Implement monitoring, alerting, and documentation to reduce operational risk.
- Support backfills and reprocessing workflows during peak season.
- Partner with product and DS to define field requirements and transformations.
- Improve performance and cost efficiency of data processing.
Data Scientist (Valuation and Modeling)
RemotePart-timeAIModeling
Mission
TurboProtest™ uses responsible, patent-pending AI to help homeowners understand valuations and present stronger evidence. The goal is explainable insights that people can use, not black-box predictions.
Overview
If you like using AI to solve real-world problems in a way people can actually understand, this is your job. You will build models that improve comp relevance, detect valuation anomalies, and produce explainable outputs.
Minimum experience
2+ years applied data science or machine learning experience.
Preferred tech stack
Python, Pandas, scikit-learn. Bonus: XGBoost or LightGBM, PyTorch, model monitoring.
Responsibilities
- Develop models for comp ranking, similarity scoring, and anomaly detection.
- Create features from structured property attributes and market signals.
- Evaluate models with strong validation practices and bias awareness.
- Translate model outputs into explainable summaries suitable for evidence packets.
- Work with engineering to deploy models and monitor drift or degradation.
- Run experiments and iterate based on real outcome feedback.
- Document assumptions, limitations, and appropriate use cases clearly.
Growth Marketing Coordinator (Local and Referral)
RemotePart-timeGrowthContentReferral
Mission
TurboProtest™ grows by earning trust and educating homeowners. We help more Texans learn that protesting is legal, common, and often effective with the right preparation. This role scales awareness and referrals through clear messaging and community-driven sharing.
Overview
If you like storytelling, testing ideas, and watching metrics move because of your work, this is your job. You will create content, run referral promotions, and experiment with ads and landing pages to help more Texans discover TurboProtest™.
Minimum experience
1+ year in marketing, content, social media, or growth operations.
Preferred tools
Canva, Meta Ads basics, Google Analytics (GA4), UTMs, email or SMS tools.
Responsibilities
- Plan and schedule content for Instagram, Facebook, X, and LinkedIn.
- Create short-form video hooks, scripts, and stat-based creatives.
- Execute referral promotions and track referral performance.
- Support paid campaigns with new creatives, copy, and landing page alignment.
- Track CTR, conversion rate, CAC, and basic funnel performance.
- Coordinate with support to turn FAQs into content that converts.
- Run lightweight A/B tests and summarize learnings weekly.
Equal Opportunity
EEOInclusive workplace
TurboProtest™ is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.